Terms of Service

Effective Date: July 7, 2026

Welcome to Glow Berry. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our store.

1. Acceptance of Terms

By visiting our website or purchasing products from Glow Berr, you agree to these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

3. Products and Pricing

We strive to display our products, descriptions, and prices accurately. However, we reserve the right to:

• Correct pricing or typographical errors.

• Modify or discontinue products without prior notice.

• Limit the quantity of products available for purchase.

• Refuse or cancel any order if necessary.

4. Orders

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

Glow Berry reserves the right to refuse or cancel any order for reasons including, but not limited to:

• Product availability

• Pricing errors

• Suspected fraudulent activity

• Incomplete or inaccurate customer information

If your order is cancelled after payment, any applicable refund will be processed.

5. Payments

We accept payments through secure payment providers available on our Shopify store. By making a purchase, you confirm that you are authorized to use the selected payment method.

6. Shipping

Shipping times are estimates and may vary depending on your location, courier services, weather conditions, or other circumstances beyond our control.

Glow Berry is not responsible for delays caused by shipping carriers.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers may request a return within 7 days of receiving their order, subject to the conditions outlined in that policy.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of Glow Berr unless otherwise stated.

You may not reproduce, distribute, or use our content without prior written permission.

9. Prohibited Use

You agree not to:

• Use the website for any unlawful purpose.

• Attempt to gain unauthorized access to our systems.

• Upload harmful software, viruses, or malicious code.

• Interfere with the operation or security of the website.

• Misuse or copy website content without permission.

10. Limitation of Liability

To the fullest extent permitted by law, Glow Berr shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer

All products and services are provided "as is" and "as available" without warranties of any kind, except where required by applicable law.

We do not guarantee that the website will always be uninterrupted, secure, or error-free.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

Glow Berry reserves the right to update or modify these Terms of Service at any time. Changes become effective immediately upon being posted on this page.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Glow Berry

Email: glowberry.offical@gmail.com

Phone: +92 314 4353167

Address: Glow Berry, Baghbanpura, Lahore 54000, Pakistan