Shipping Policy

Effective Date: July 7, 2026

Thank you for shopping with Glow Berry. We are committed to delivering your orders as quickly and safely as possible. Please read our Shipping Policy below.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During sales, holidays, or periods of high order volume, processing times may be slightly longer.

Delivery Time

Within the Same City

For orders delivered within the same city, estimated delivery time is:

• 24 to 48 hours after your order has been processed.

Other Cities and Provinces

For deliveries to other cities and provinces across Pakistan, estimated delivery time is:

• 3 to 5 business days after your order has been processed.

Please note that delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any free shipping offers will be clearly indicated on our website when available.

Order Tracking

Once your order has been shipped, you will receive a confirmation message or email with tracking details (where available) so you can monitor your shipment.

Incorrect Shipping Information

Please ensure your shipping address, phone number, and other delivery information are accurate before placing your order.

Glow Berr is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Delivery Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather conditions

• Public holidays

• Courier service disruptions

• Remote delivery locations

• High order volumes

We appreciate your patience and understanding in such situations.

Damaged or Lost Packages

If your package arrives damaged or you believe it has been lost during transit, please contact us as soon as possible. We will work with the courier service to help resolve the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Glow Berry

Email: glowberry.offical@gmail.com

Phone: +92 314 4353167

Address: Glow Berry, Baghbanpura, Lahore 54000, Pakistan