Privacy policy

Privacy Policy

Effective Date: July 7, 2026

At Glow Berry, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment providers)

  • Order history

  • IP address, browser type, and device information

  • Information collected through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products, services, and website

  • Prevent fraud and enhance security

  • Comply with legal obligations

  • Send promotional emails or offers if you have chosen to receive them

Payment Information

Payments are processed through secure third-party payment providers. Glow Berr does not store your complete payment card information on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Provide a better shopping experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and courier partners

  • Website hosting and Shopify services

  • Analytics and marketing service providers

  • Government authorities when required by law

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Object to or restrict certain processing

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those websites or services. Please review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Glow Berry

Email: glowberry.offical@gmail.com

Phone: +92 314 4353167

Address: Glow Berry, Baghbanpura, Lahore 54000, Pakistan